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Turn Chats to Bookings with 24/7 Multilingual Voice & Chat

Try it live! Chat with our WhatsApp, phone and web chat agents. See how they help guests book, ask questions and get service without lifting a finger.

Try it now

Never miss a lead again.

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NEXA AI Lab Concierge: Pre-Stay Bookings and Support

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Available on WhatsApp, phone and web chat, NEXA AI Lab Concierge captures leads and drives bookings in any language.

  • Answer questions about availability and pricing
  • Share amenities, policies and location details
  • Guide guests to booking links seamlessly
  • Escalate to a human if needed
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NEXA AI Lab Experience: During Stay Guest Services

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Available via in-room iPads, WhatsApp, or phone, NEXA AI Lab Experience provides instant guest services and drives upsells throughout their stay.

  • Book restaurant reservations and spa appointments
  • Order room service and request concierge help
  • Share local recommendations and activity bookings
  • Upsell amenities and premium services seamlessly
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NEXA AI Lab Loyalty: Post-Stay Loyalty and Insights

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Turn one-time guests into loyal customers while gaining actionable insights across every conversation. Track bookings, identify trends and continuously improve your guest experience.

  • Drive return bookings with personalized follow-up
  • Identify top questions, complaints and trends across all platforms
  • Track most active locations, languages and guest demographics
  • Get real-time data on bookings generated through NEXA AI Lab.

From Chat to Bookings

See how one hotel group booked over $26K+ of rooms in less than two weeks using NEXA AI Lab on WhatsApp.

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Total Chats
2,700+
response (1)
Average Response Time
<6s
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Revenue in Two Weeks
26K+
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Key Insights

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A lifestyle hotel chain in the UAE offering affordable luxury accommodations wanted to talk to potential guests around the world via WhatsApp. They partnered with NEXA AI Lab to power WhatsApp bookings and improve guest engagement.

 

  • Engaged 800+ unique guests across 80+ countries
  • Supported conversations in 20+ languages automatically
  • Average response time of less than 6 seconds improved guest satisfaction
  • Identified most common FAQ questions for improved marketing materials
  • Sales team escalation process with specific customer requests based on chat insights

Try it now

WhatsApp & Voice Solutions for Hotels

Personalization - Tailored AI For Your Brand

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Every hotel has a unique personality and your AI should too. Convo AI is trained to mirror your tone, language and service style, creating on-brand conversations that feel authentically you.

Deployment - Seamless Multi-Channel Integration

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Launch instantly across WhatsApp, voice and web. Convo AI unifies guest interactions and analytics through one central dashboard, giving your team full visibility from request to resolution.

Safety - Enterprise-Grade Data Security

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Your guest data stays yours. All conversations are encrypted, stored securely and fully visible to you via our SOC 2-compliant platform ensuring trust, transparency, and compliance.

Easy Setup - From Setup to Success

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We handle the setup, customisation and training. Your team learns how to manage, monitor and optimise Convo AI — so you’re fully equipped to deliver exceptional guest experiences from day one.

Estimated Revenue Calculator

Calculate Your Hotel’s Potential with Convo AI

Convo AI is built to deliver measurable ROI. Each AI sales agent is trained to respond to guests within seconds and guide them through a consistent, conversational sales journey that turns enquiries into confirmed bookings.

To estimate your potential revenue uplift, simply enter your hotel’s monthly chat volume, average room rate (ARR), and average length of stay, then hit ‘Calculate’.

Wondering how accurate it is?
We’ve based this calculator on real performance data from live Convo AI hotel clients — no assumptions, just proven results powered by our AI sales agents.

 

Your Numbers

Estimated Monthly Revenue from Convo AI

Estimated Monthly Bookings 50
At $100per night based on 1 nights per stay

Estimated Monthly Revenue

$5,000

Estimated Annual Revenue

$60,000

Return on investment

$835

Based on NEXA AI Lab Concierge at $599/mo

Ready to Get Started?

Increase bookings and improve guest satisfaction with NEXA AI Lab.

NEXA AI Lab Concierge

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From $599/month

✓ Up to 1,000 conversations/mo
✓ White-glove onboarding and set-up
✓ All chat logs and live dashboard of results with Convo AI

NEXA AI Lab Experience

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From $899/month

✓ Everything in NEXA AI Lab Concierge
✓ Experience agent for guest support
✓ NEXA AI Lab Experience app for in-room iPad
✓ Monthly support for Concierge and Experience
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Ready to explore AI
for your business?