Security & Compliance
Enterprise-Grade
Protection for
Every Conversation.
Your customer data is protected with industry-leading security standards and compliance frameworks.
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Data Handling
Encryption at Rest and in Transit.
All data is encrypted using AES-256 at rest and TLS 1.3 in transit. Access is logged and auditable. Conversation data is stored in region-specific data centres with configurable retention policies.
AES-256
TLS 1.3
Regional Storage
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GDPR Positioning
GDPR-Ready by Design.
Consent management, data subject access requests, right to erasure, and data portability are built into the platform. We act as a data processor with clear DPA terms for every customer.
Consent Mgmt
DSAR
Right to Erasure
DPA
"Together we have successfully set meet the professional standard."
Mark Strong — Head of Compliance
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Access Controls
Role-Based Access With Full Audit Trails.
Granular role-based permissions, SSO integration, multi-factor authentication, and comprehensive audit trails. Every action is logged with user identity, timestamp, and context.
RBAC
SSO
MFA
Audit Logs
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